No clearer indication could have been given by a taxi operator to confirm what I’ve been saying all along: Taxis are not a “public” service.
This post is not to defend SMRT or condemn them. It is ask people, no matter how aggrieved, to see things for what they truly are.
SMRT is a profit-oriented company, as are SBS, TIBS, Comfort, etc.
They are not here to make sacrifices in the name of serving the public.
They are here to serve their contracts, according to the quality of service standards agreed with the regulator.
They are not here to perform “public service”.
They are in it for the money. And they will forever be in it for the money. Else, why run them as companies?
Hence berating them for being greedy, profiteering, etc. is a waste of your time.
If you really really want SBS, SMRT, Comfort, etc to provide “public service”, I suggest one of the following:
a. Nationalise these industries– you could do so by supporting a political party which proposes nationalisation. This will likely require a change of Govt, as I do not foresee the PAP willingly undertaking nationalisation.
b. Petition the regulator to increase the quality of service standards, penalties for non-compliance, and in addition, re-regulate taxi fares. Note that the latter involves a substantive change in the taxi-operator licences already issued and thus may require the Govt to pay compensation to the current taxi operators.
If you have more alternatives than the above, please contribute to the comments section.